How to download stuff

Dear User,

Thank you for ordering products in our shop. Many products will be available directly after payment. Your products are available for download in your user account.

When your order is complete, we send you an e-mail that your order is 'confirmed'. In this e-mail, please click on the link(s) under 'Summary of your order' to get downloadable products.

your order

Alternatively, while logged in, click 'Edit your account' in the upper left corner of the page.

The page that opens allows you to manage your account.

Once you click 'View your orders' you enter the page where your orders are listed. Upon opening an order, you can download your products by clicking the "Download" button or the name of the product in the list you see in your order.

Don't wait too long. Downloads are available 5 days after purchase.

Some products take more time:

Books and tutorials will be delivered by the authors personally. Orders for books and tutorials will be forwarded to the writers. Normally it takes 2 working days to deliver a download link.
Original Artlantis media are delivered by Abvent. Your order will be forwarded to Abvent. Within 2 working days you receive an e-mail containing downloadlinks. Abvent needs your Artlantislicensenumber in order to deliver original Artlantismedia. If you forgot to mention it in the order then please do that by sending us an e-mail. Please mention the ordernumber. To send us an e-mail you can use the link below.
Licenses for Artlantis software will also be delivered by Abvent. Within 2 working days you receive an e-mail containing Licensenumbers.

Cafe retro as free downloadTo get an extra free download you can visit our facebook page. Simply liking our facebook page will release the download of 'Cafe Retro' for you. Clicking the Cafe Retro image will get you there.

See the benefits of a paid membership.Did you know that we also offer paid memberships? With a paid membership you have access to thousands of objects that are free for download. The advantage of a membership is that we have many products available for free that are not available nor visible for regular visitors. Click the image on the right to learn more. -------------->

Don't hesitate to ask any questions.

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Users Quote

You did a great job with Artlantismedia .com, the new look is outstanding, it`s like a major department store for everything Artlantis! It`s good also that everyone has free access to your collection of tutorials and I thank you for the opportunity to contribute. If I find a solution to an issue that`s worth mentioning and could help others, I`ll most certainly do another step by step tutorial.


Paul Beston


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With a membership you get 10, 12 or 15 free Artlantis product downloads per day





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